Skip to main content
  • Search
  • Home
  • Our Products
    • Health
    • Protection
    • Medical
    • Education
    • Savings
    • Investment
    • Group Life
    • Group Accident
    • Group Medical
  • About Us
    • Our Management Team
    • Careers
    • Media Centre
    • Our Affiliates
    • Our Corporate Governance
    • Doing Business with AIA Philippines
    • Our Customer Charter
    • Environmental, Social and Governance
  • AIA PH Blog
    • Protection
    • Savings
    • Education
    • Health
    • Technology
  • Claims & Support
    • Claims
    • Benefit Payout Enrolment
    • Payment Facilities
    • Frequently Asked Questions
    • Elite Funds
    • Forms Library
    • Locate Us
    • Contact Us
    • Bill of Rights of Policyholders
  • Total Health Solution
    • Live Better
    • Protect Better
    • Get Better
    • My AIA PH
  • My AIA Philippines
    • My AIA
    • Download AIA Vitality app
    • Agency portal
    • Premium Club
    • Rewards Program
  • CONTACT INFO UPDATE
    We strive to assist you for all your inquiries with high-touch customer service.
  • CALCULATE YOUR FINANCIAL NEEDS
    Meet Liv and allow her to help you get one step ahead.
  • CONTACT US
    Contact us now in your preferred way.
AIA Philippines
AIA Philippines AIA Philippines
  • Our Products

    Our Products

    Find the right product solution for your needs.

    See More
    CALCULATE YOUR FINANCIAL NEEDS

    Meet Liv and allow her to help you get one step ahead.

    2 minutes

    For Individuals

    For Business

    • Health

      Get coverage for expensive health setbacks so you can focus on getting better.

    • Protection

      Make sure that the needs of your loved ones are taken care of no matter what happens to you.

    • Medical

      Protect yourself and your loved ones from unexpected medical setbacks.

    • Education

      When the time comes, be ready to give your child the best opportunities available.

    • Savings

      Have the right savings plan to help you achieve your dream goal.

    • Investment

      Grow your wealth further and get the most out of life.

    • Group Life

      Increase engagement by providing your employees more than the basic paycheck.

    • Group Accident

      Have peace of mind when you protect your people from unforeseen incidents.

    • Group Medical

      Grow your company by ensuring your employees' health.

  • About Us

    About Us

    For over 70 years, AIA Philippines has empowered Filipinos to achieve financial security and prosperity.

    LEARN MORE
    • Our Management Team

      The leaders of AIA Philippines.

    • Careers

      Explore opportunities to work at AIA Philippines.

    • Media Centre

      News about AIA Philippines.

    • Our Affiliates

      We strengthen our life insurance and wealth management business to better deliver our commitments to our customers.

    • Our Corporate Governance

      We are committed to maintaining good corporate governance in a manner that adds value to our company and is beneficial to all our stakeholders.

    • Doing Business with AIA Philippines

      We are committed to maintaining strong relationships with our business partners.

    • Our Customer Charter

      This is our commitment to you.

    • Environmental, Social and Governance

      Creating a sustainable future for our communities and long-term value for our stakeholders.

  • AIA PH Blog

    AIA PH Blog

    A mix of how-to’s, stories, and guides to help you live better.

    KNOW MORE
    • Protection

      Stay one step ahead and take care of your future today!

    • Savings

      Equip yourself with the knowledge and skills you need to grow your money.

    • Education

      Help you kids reach their dreams by investing in their future today!

    • Health

      Worry less about you and your loved ones’ health with these important tips.

    • Technology

      Learn how to use our tools and services for your benefit & convenience.

  • Claims & Support

    CLAIMS AND SUPPORT

    We strive to assist you for all your inquiries with high-touch customer service.

    CONTACT AIA PHILIPPINES
    CONTACT INFO UPDATE

    Easily update your contact information with us to receive timely updates on your policy.

    • Claims

      How to file a claim

    • Benefit Payout Enrolment

      Receive your benefits via our convenient payout options.

    • Payment Facilities

      Paying your premiums is easy. Choose the best payment option for you.

    • Frequently Asked Questions

      Have a question? You may find the answer here.

    • Elite Funds

      Learn all about the performance of AIA Philippines' Elite and Variable Funds.

    • Forms Library

      A selection of forms you can fill in, download and send back to us.

    • Locate Us

      Find an AIA Philippines branch near you.

    • Contact Us

      Contact us now in your preferred way.

    • Bill of Rights of Policyholders

      The Bill of Rights details an insurer's obligations to consumers to better protect policyholders.

  • Total Health Solution

    Total Health Solution

    AIA's Total Health Solution will help you be at your healthiest everyday.

    Learn More
    • Live Better

      Enjoy a healthier, better, longer life with AIA Vitality.

    • Protect Better

      Be better protected against life's uncertainties so you can live worry-free.

    • Get Better

      Be on the road to full recovery with access to health care services.

    • My AIA PH

      Welcome to My AIA! It's your new all-in-one customer portal for your policy, health and wellness needs. Login and try it today!

  • My AIA Philippines

    My AIA Philippines

    Access your AIA Philippines Accounts by clicking on the links.

    • CUSTOMER PORTAL

      My AIA

      View the status of your policy & claim requests, monitor your policy’s account values, and keep tabs of your payments & benefits history.

    • PREMIUM CLUB

      Learn more

      Redeem rewards

      Gain access to exclusive perks and rewards of your choice with Premium Club.

    • Download AIA Vitality app

      Download AIA Vitality app

      Get the knowledge, tools and motivation you need to do well on your journey towards healthy living so that you get more out of life and enjoy the rewards, whilst being protected against risk.

    • REWARDS PROGRAM

      Learn more

      Learn about how we reward you for keeping your policy active through the years.

    • DISTRIBUTION

      Agency Portal

  • Search
  • Contact Us
    • CALL US

      Philippines : (02) 8 528 2000. We are open Monday to Friday between 7:30 AM to 5:00 PM, and Saturday between 8:00 AM to 12:00 NN

    • Call our pldt ndd toll-free number 1800 10 528 2000

    • SCHEDULE A CALL

    • Email Us

Technology
Prev
Back to Top
  • {{title}}

    {{label}}
  • Get The Most Out Of Your Teleconsultation

    Metro Manila, 29 July 2022


    Pay Premiums The Convenient Way With ACA

    The idea of telemedicine has been around for 50 years as a way for hospitals to service patients living in remote locations. But when the pandemic hit, teleconsultation suddenly became an integral part of the healthcare system because it provided people with an easier, more convenient way to speak with their doctors. Now, teleconsultation is more common than ever, with numerous apps and systems in place to make it easy to consult from home.

    While teleconsultation cannot completely replace face-to-face visits, being able to speak to your doctor online for an initial consultation can save you a lot of time and effort. So, to ensure you get the most out of your session, here are a few things to prepare to make sure your appointment goes smoothly. 

    Have essential info ready

    Have the following information ready or message them to your doctor ahead:

    • A list of medications you take
    • Major illnesses and surgeries you've had before
    • Your current medical issue and your symptoms
    • Illnesses that your family members have had (ex. diabetes, cancer, heart diseases, etc.)

    These speeds up the doctor's diagnosis of your issue by supplying more information that can help prevent a misdiagnosis.

    Write things down

    Most people get a bit anxious before a doctor's appointment, which could lead to them forgetting vital information. Make a list of questions you want to ask your doctor for easy reference during your appointment. Take notes during the call so you don't forget the things your doctor tells you. If you can make a recording of the call, do so, but don't forget to ask permission first. 

    Find a comfortable spot in your home

    Look for a quiet place to make the teleconsultation. Make sure you are in a well-lit area, and your internet connection is stable. Your doctor may ask you to point your camera towards your symptoms so make sure you can do that easily. 

    Check your equipment in advance

    Don't forget to check if all of your equipment is working, and if technical issues happen during the call, have alternative means to continue the teleconsultation. 

    Avail of your teleconsultation service

    If you're an AIA Philippines or BPI AIA policyholder, don't miss out on your free teleconsultation service with My AIA! You get one FREE consultation per year, then special rates for succeeding appointments will apply.

    Maximize your current plan by exploring the benefits of My AIA to help you live better, protect better, and get better.

    Not an AIA policyholder yet? Find the perfect plan for your needs at Premier Life Insurance Products and try the Liv Financial Needs Calculator to get you on the right track

    Related Articles

    5 easy ways to budget for your kid’s dream college

    5 easy ways to budget for your kid’s dream college

    One of the greatest gifts you can give your child is a good education. It’ll equip them with the skills they’ll need to pursue a meaningful and well-paying career in the future.

    5 Ways Philippines protection benefits your family

    5 Ways AIA Philippines protection benefits your family

    Now that you’ve passed your 30s, read this to discover the different ways you can get life protection for yourself and your family

    How educational plans can be your kid’s best insurance for a better future

    How educational plans can be your kid’s best insurance for a better future

    Plan early to guarantee your child the education they deserve: consider the benefits of saving for their education now

    Suggested Products To Help You

    Future Scholar

    Education

    Future Scholar is an investment and life insurance plan with benefits to help you achieve your child's future education fund. 

    AIA Future Builder

    Savings

    AIA Future Builder is a variable pes-denominated insurance plan that works with you to secure a hopeful future and realize your dreams.

    Active Family Provider

    Protection

    AIA Philippines' Active Family Provider is a protection and wellness plan that will inspire you to live a longer, healthier life.

    Philam Life Vitality

    CONTACT AIA PHILIPPINES

    PH:  (02) 8 528 2000
    INT PLDT NDD: 1800 10 528 2000

     

    AIA Philippines Head Office
    23ʳᵈ Floor 8767 AIA Tower
    (formerly Philam Life Tower)
    Paseo De Roxas, Makati City
    Metro Manila, Philippines 1226

    CONTACT AIA PHILIPPINES

    PH: (02) 8 528 2000
    INT PLDT NDD: 1800 10 528 2000

     

    AIA Philippines Head Office
    23ʳᵈ Floor 8767 AIA Tower
    (formerly Philam Life Tower)
    Paseo De Roxas, Makati City
    Metro Manila, Philippines 1226

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.

    BPI AIA

     

    Explore AIA Philippines

    Our Products

    Live Beter

    Contact Us

    AIA Philippines Funds

    About AIA Philippines

    Media Center

    Our Corporate Governance

    GO TO

    BPI AIA

     

    AIA.COM

    Visit our corporate site to learn more about AIA.

    EXPLORE AIA PHILIPPINES

    Our Products

    Live Better

    Contact Us

    AIA Philippines Funds

    ABOUT AIA PHILIPPINES

    Media Center

    Our Corporate Governance


    Copyright © 2015, AIA Group Limited and its subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Policy Statement.

    You are now leaving the Philam Life website.

    The website information you will be accessing is provided by another organization