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      Get coverage for expensive health setbacks so you can focus on getting better.

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  • AIA Philippines
    Rewards Program

    Get Php 500 worth of services from the country's largest medical laboratory for only 2,500 points.

    Get rewarded for staying protected

    Now, not only do you get to keep yourself and your loved ones protected. You also get to choose rewards from our various partners nationwide by simply earning points from reward-earning activities.




    Start Earning Points Now

    PAY YOUR PREMIUM

    Pay your premium or top-up and get 5 points per Php 500 paid. Check out our payment facilities here.

    ENROLL INTO My AIA

    Know more about your policy details and other beneifts. Sign-up and earn 5 points. Learn more here.

    UPDATE YOUR CONTACT INFORMATION

    Stay on top of your policy by sharing your latest contact details. Update here and earn 10 points.

    ENROLL YOUR POLICY IN AUTO-PAY

    Enroll and never worry about missing premium payments and earn 10 points from it. Learn more here.

    AIA Loyalty Rewards gift icon

    Staying protected has never been this rewarding

    Exchange your points for rewards of your choice from any of our partners.


    • Shopping
    • Dining
    • Health & Wellness
    • Travel & Entertainment
    • Services

    And many more!

    And many more!

    And many more!

    And many more!

    And many more!

    Check your Points and Rewards


    Access your points and exchange it for a reward anytime.


    To log-in, please input the password you nominated to view your rewards catalog. If you have not yet updated your password, please check your inbox for the detailed instructions or send an email to rewards.ph@aia.com


    Frequently Asked Questions

    Everything you need to know about the AIA Philippines Rewards Program


    + Expand All
    - Collapse All

    1. What is the AIA Philippines Rewards program all about?

    1. What is the AIA Philippines Rewards program all about?
    - COLLAPSE + EXPAND

    This program is our way of rewarding you for keeping your policy active through the years.

    You will be awarded with points for doing certain activities to your policy such as – paying for your premium on time, updating your contact information, enrolling into My AIA, enrolling your policy to our auto-charge arrangement, making a top-up on variable unit-linked policies, and many more!

    Every 500* points earned can be traded for a Php 100 eGift that you can choose to redeem from our partner merchants nationwide including leading supermarkets, retail stores, dining outlets, and online shopping platforms. Now, you can use your rewards whenever and however which way you want, even at the comfort of your own home.

    Note* The minimum 500 points to redeem a Php 100 eGift is not available to all merchants as the minimum eGift amount varies per merchant.


    2. Who are qualified to join the program?

    2. Who are qualified to join the program?
    - COLLAPSE + EXPAND

    All AIA Philippines existing customers with an active, in-force policy with us are eligible to participate. Lapsed, surrendered, or terminated policies are however ineligible to earn points.


    3. How do I register to AIA Philippines Rewards?

    3. How do I register to AIA Philippines Rewards?
    - COLLAPSE + EXPAND

    It is so simple! Just follow the steps below –

    Step 1: You will receive an email coming for AIA Philippines Rewards with the unique link to register your rewards account. Click on the link to open on your browser.

    Step 2: It will ask you to input your personal details, mobile number, email (please use the same email address that you registered with AIA Philippines where you received the registration link) and new password for your rewards account. Your email address will be your username when you log on your rewards account moving forward.


    4. How can I log in to see my points and the rewards catalog?

    4. How can I log in to see my points and the rewards catalog?
    - COLLAPSE + EXPAND

    To log-in and check your reward points, just follow the steps below –

    Step 1: Go to the AIA Philippines Rewards site https://aiaphrewards.com.

    Step 2: It will then ask you to input your username (email) and password that you nominated when you first registered your rewards account.

    If you are still unable to log-in, please send an e-mail to rewards.ph@aia.com and an AIA Philippines customer service representative will gladly assist you.


    5. How do I redeem eGifts using my reward point?

    5. How do I redeem eGifts using my reward point?
    - COLLAPSE + EXPAND

    Just follow the steps below to redeem your eGifts –

    Step 1: Register/login to your rewards account using the instructions above.

    Step 2: Click on your island location (Luzon, Visayas or Mindanao).

    Step 3: Select your preferred merchant from the list, click on its image and select “KNOW MORE”.

    Step 4: Select your preferred eGift amount (amounts vary per merchant).

    Step 5: A pop up will appear where you can place the quantity of the selected eGift amount you would like to purchase. Once you place the quantity, click on “SELECT THIS”.

    Step 6: You will then be prompted to place your recipient details. If you are sending the eGift to yourself, just tick the box for “SEND TO SELF” to auto-populate your registered details on the recipient part. Don’t forget to place your preference on how you would like to receive the eGift (via SMS only, via EMAIL only, or BOTH).

    Step 7: Click on “CHECK OUT” and you (or your recipient) should receive your eGift via the chosen method.


    6. How do I earn points?

    6. How do I earn points?
    - COLLAPSE + EXPAND

    You can earn the corresponding points by simply doing the following –

    Activity Points Earned
    1 Enroll into My AIA 5 points per policy
    2 View your ePolicy in My AIA (for new policies) 5 points per policy
    3 Pay your subsequent premium for your policy on time or make a top-up to your Variable Unit linked policy 5 points for every Php 500 paid per policy
    4 Update your contact information 10 points per policy per year
    5 Enroll your policy into an Auto-Pay or Auto Charge Arrangement (eACA) 10 points per policy

    7. I have multiple policies with AIA Philippines, how will my points be computed?

    7. I have multiple policies with AIA Philippines, how will my points be computed?
    - COLLAPSE + EXPAND

    Points from multiple in-force policies under a single policyowner (excluding lapsed policies) will be combined.

    For example, if you pay for the premium of your Active Health Invest Plus worth Php 3,000 every month AND your Family Secure policy worth Php 2,500 every month, you can expect to receive an e-mail and an SMS update from AIA Philippines Rewards indicating that you have earned a total of 55 points for the month.

    This is computed as follows --

    Premium paid for your Health Invest Plus Policy # 1234567890: Php 3,000
    Php 3,000 (premium) ÷ Php 500 = 6 (count of actions that earn a point) x 5 points (for every action) = 30 points earned for the month.

    Premium paid for you Family Secure Policy # 9876543210: Php 2,500
    Php 2,500 (premium) ÷ Php 500 = 5 (count of actions that earn a point) x 5 points (for every action) = 25 points earned for the month.

    The total AIA Philippines Rewards earned for paying your combined premium of Php 5,500 per month will be 55 points.


    8. I am about to purchase a new policy from AIA Philippines. Will I earn points from the payment of my first premium?

    8. I am about to purchase a new policy from AIA Philippines. Will I earn points from the payment of my first premium?
    - COLLAPSE + EXPAND

    No, only payments made to subsequent premiums for your new policy will earn points.


    9. Will I earn points when I pay for the reinstatement of my lapsed policy?

    9. Will I earn points when I pay for the reinstatement of my lapsed policy?
    - COLLAPSE + EXPAND

    No, only payments made to subsequent premiums for your reinstated policy will earn points.


    10. What will happen to my points if my policy lapses or is surrendered?

    10. What will happen to my points if my policy lapses or is surrendered?
    - COLLAPSE + EXPAND

    If you decide to surrender your policy or in case your policy lapses, you will no longer accrue points from your lapsed/surrendered policy. However, your accumulated points will remain on your rewards account.

    In addition, if a lapsed policy is reinstated, all points previously accrued while the policy was in lapsation will not be retroactively applied. 

    If you are a multiple policyowner, only the points of the lapsed or surrendered policy will no longer be accrued but your other in-force policies will continue to accumulate reward points.

    You can still use your points from your in-force policies to redeem eGifts.


    11. Am I awarded points for activities done prior to the launch of the rewards program?

    11. Am I awarded points for activities done prior to the launch of the rewards program?
    - COLLAPSE + EXPAND

    The points for the AIA Philippines Rewards program are awarded for activities done to your policy from when the program started last June 1, 2020 onwards.


    12. How will I know my total points earned?

    12. How will I know my total points earned?
    - COLLAPSE + EXPAND

    When you log on your rewards account, just click on your profile name on the top right to view your current reward points balance.

    It is important to make sure that your contact details in our records is updated because these are advisories are sent directly to your e-mail. You may update your contact information through this link, through your My AIA, through your financial advisor, or through any of AIA Philippines' customer touchpoints.


    13. I already updated my contact information. How can I request for the unique customer link to be resent to me?

    13. I already updated my contact information. How can I request for the unique customer link to be resent to me?
    - COLLAPSE + EXPAND

    You may request for a copy of your unique customer link by sending an e-mail to rewards.ph@aia.com


    14. How many points do I need to earn before I can avail my reward?

    14. How many points do I need to earn before I can avail my reward?
    - COLLAPSE + EXPAND

    A minimum of 500 points is required to redeem a Php 100 eGift reward but the minimum eGift amount varies per merchant.


    15. Is it possible to accumulate my points to redeem a larger reward?

    15. Is it possible to accumulate my points to redeem a larger reward?
    - COLLAPSE + EXPAND

    Yes, you can opt to defer claiming your points to claim a larger eGift value that you can choose to redeem from a wide array of merchants available nationwide including leading supermarkets, department stores, online and retail shops, dining outlets, and many more.


    16. Can I share or transfer my points to a different policyowner?

    16. Can I share or transfer my points to a different policyowner?
    - COLLAPSE + EXPAND

    Points are for your exclusive use and are non-transferable to other policyowners.


    17. Do my points and eGifts expire?

    17. Do my points and eGifts expire?
    - COLLAPSE + EXPAND

    Reward points do not expire. You may choose to redeem these points in exchange for eGifts anytime throughout the program.

    However, please be mindful that redeemed eGifts have specific validity dates for up to when it can be claimed. We encourage you to check the validity dates of every redeemed voucher to ensure that you claim your redeemed reward before the validity period ends.


    18. Can I redeem an eGift and send it to a different person?

    18. Can I redeem an eGift and send it to a different person?
    - COLLAPSE + EXPAND

    Yes, you wish to send the eGift to another person by simply placing the recipient's name and contact details after you have selected your eGift amount.


    Are you a Premium Club Member?


    Find out what rewards we have in store for you.


    We're Here To Help

    Got a question about your rewards?
    Reach out to us through any of our channels below.


    Call us

    (02) 8528 2000
    PLDT NDD Toll-Free No:
    1800 10 528 2000

    Send Us an Email

    rewards.ph@aia.com

    Facebook Messenger or Viber

    Facebook Messenger or Viber

    Visit us

    Find the nearest branch here
    HOW DOES “GUARANTEED CASH PAYOUT” WORK?

    Our new address is at 23rd Floor, 8767 Philam Life Tower, Paseo De Roxas, Makati City. Soon, our head office will be named AIA Tower!

    Please direct all future correspondences to the address above.

    You may also reach us at customerservice.ph@aia.com or (02) 8528 2000.

    Oops! AIA Philippines Rewards Program is currently under construction

    CONTACT AIA PHILIPPINES

    PH:  (02) 8 528 2000
    INT PLDT NDD: 1800 10 528 2000

     

    AIA Philippines Head Office
    23ʳᵈ Floor 8767 AIA Tower
    (formerly Philam Life Tower)
    Paseo De Roxas, Makati City
    Metro Manila, Philippines 1226

    CONTACT AIA PHILIPPINES

    PH: (02) 8 528 2000
    INT PLDT NDD: 1800 10 528 2000

     

    AIA Philippines Head Office
    23ʳᵈ Floor 8767 AIA Tower
    (formerly Philam Life Tower)
    Paseo De Roxas, Makati City
    Metro Manila, Philippines 1226

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